Remote mobile screen sharing, made simple
Mobilink lets your support team see a customer's mobile screen live, the moment they grant permission — so you can resolve issues in one call instead of three.
50K+
Sessions run
99.9%
Uptime
25+
Countries
User App
Customer
Master App
Support Executive
Trusted by support teams at
Support that sees what your customer sees
Every part of Mobilink is built around one idea: resolve issues faster by removing the guesswork.
Secure by design
Every session runs over an encrypted, permission-gated connection. Nothing is visible until the customer explicitly says yes.
Fast to connect
A six-digit User Code pairs devices in seconds — no downloads, no accounts, no waiting on hold.
Effortless for customers
One tap to share, one tap to end. Built for people who have never used a support tool before.
Built to stay up
A WebRTC-based streaming core keeps sessions stable across networks, carriers, and device types.
Works everywhere
Native apps for iOS and Android, with a web-based Master console for support teams who live in a browser.
Ready for the enterprise
SSO, role-based access, session logs, and dedicated infrastructure for teams that support millions of customers.
Everything support teams need, nothing customers have to learn
A focused feature set built for one job: fast, secure, permission-based viewing.
Real-time screen sharing
See exactly what your customer sees, the moment they see it. Live video-grade streaming makes troubleshooting feel like sitting next to them.
Unique User Code pairing
Every session starts with a fresh, single-use code. There's nothing to install ahead of time and nothing left behind afterward.
Permission-based viewing
Screen sharing only begins after the customer taps to allow it — and they can end it at any moment, from their own device.
Secure, encrypted connections
Sessions are encrypted end-to-end between the User App and the Master App, so what's on screen stays between the two of you.
WebRTC streaming core
Built on the same real-time protocol behind modern video calling, tuned specifically for high-frame-rate mobile screens.
Low latency, high clarity
Optimized encoding keeps the picture sharp and the delay imperceptible, even on mid-range mobile data connections.
Fast pairing
From code entry to a live screen typically takes under ten seconds — support starts before the customer loses patience.
Session management
Support leads can see active sessions, session length, and outcomes in one dashboard, across every executive on the team.
Easy setup
No SDKs, no device enrollment, no IT ticket required. Install the app and you're ready for your first session in minutes.
Cross-platform by default
Support any customer regardless of device — Mobilink works the same way across iOS and Android.
Enterprise ready
Centralized admin controls, audit trails, and dedicated support for organizations running thousands of sessions a month.
Lightweight footprint
A small, efficient app that installs fast and stays out of the way — built for customers, not just for engineers.
From install to live screen in under a minute
Five steps. No accounts, no installs on the support side, no waiting.
Install the User App
The customer downloads the free Mobilink User App from the App Store or Google Play in under a minute.
Generate a User Code
The app instantly creates a unique, single-use code tied to that device and session only.
Enter the code in the Master App
The support executive opens the Master App and enters the code the customer reads out loud.
Grant permission
The customer sees a clear on-screen prompt and taps to allow screen sharing — full control stays with them.
Live screen starts
A secure, real-time view of the customer's screen appears in the Master App, and support begins.
Built for teams that support real people
From telecom to government services, Mobilink adapts to how your industry works.
Nothing shown without permission. No exceptions.
Mobilink was built around a simple constraint: it can only view, never control, and only after the customer says yes. Every layer of the platform reinforces that.
Encrypted sessions
Every screen-sharing session is encrypted in transit from the User App to the Master App.
Permission required
Sharing never starts automatically. The customer must explicitly grant access, every single time.
Private, one-to-one connections
Each session is a direct pairing between one customer and one support executive — nothing is broadcast.
Secure pairing codes
User Codes are single-use and expire quickly, so old codes can't be reused to reconnect.
Privacy-first architecture
Mobilink only ever views the screen. It cannot tap, type, or take any action on the customer's device.
A closer look at the experience
Purpose-built screens for the support executive and the customer alike.
0
Enterprise clients
0
Platform availability
0
Support sessions run
0
Countries served
Support leaders trust Mobilink to close the loop
Real results from teams across telecom, banking, healthcare, and retail.
“Our average handle time dropped by a third in the first month. Being able to see the exact screen instead of guessing changed everything for our agents.”
Priya Nair
Head of Customer Support, NovaTel Communications
“The permission-first model made this an easy approval for our security team. Customers stay in control the entire time, which matters enormously in banking.”
Marcus Webb
VP of IT Operations, Harborline Bank
“Walking patients through their portal used to take three calls. Now it takes one, because we can actually see what they're looking at.”
Elena Kovacs
Support Operations Manager, Meridian Health Group
“Pairing takes seconds and works reliably across every store's network. It's the first remote support tool our staff didn't need training for.”
Daniel Osei
Director of Field Support, Atlas Retail Group
Empower Your Support Team with the Right Plan
Explore our flexible pricing options designed to help businesses deliver secure, efficient, and reliable remote customer support.
Starter
For small support teams getting started with live screen sharing.
- Up to 5 support agents
- Unlimited sessions
- iOS & Android User App
- Basic session history
- Email support
Business
For growing support organizations that need visibility and control.
- Up to 50 support agents
- Unlimited sessions
- Team session dashboard
- Role-based access
- Priority support
- Session analytics
Enterprise
For large teams with compliance, scale, and integration needs.
- Unlimited agents
- SSO & advanced permissions
- Dedicated infrastructure
- Custom SLAs
- Audit logs & compliance reports
- Dedicated account manager
Questions, answered
Everything support and security teams usually ask before rolling out Mobilink.
No. Mobilink only allows a support executive to view the customer's screen after the customer grants permission. It cannot tap, type, swipe, or take any action on the device.
Ideas on modern support
Field notes on remote support, security, and reducing resolution time.
Ready to transform your support experience?
Book a live demo and see how Mobilink pairs with your existing support workflow in minutes.
Let's talk about your support workflow
Book a personalized walkthrough or send us a note — we typically reply within one business day.
Get in touch
Email
support@mobilink.tech
Phone
+91 9177767772
Office
Third Floor, Plot No. 1202 & 1215A, Road No. 36, Shaikpet, Jubilee Hills, Hyderabad, Telangana 500033